Dear TT Clients,
On 1 January 2021, the new UK-EU relationship starts. We would like to reassure you that we are well prepared and have a solution in place which involves a new warehouse/freight forwarder in the Netherlands. We do not intend to pass on any charges we are or could be facing as a business in the future as the result of Brexit onto you, our customer.
We hope this gives you some reassurance that we have plans in place to mitigate any impact as far as possible, but if you have any further queries or are interested in hearing more, please don’t hesitate to contact us: email@example.com.”